FAQs

No, if a show is posted as “sold out” there are not any tickets available. We do not have a waiting list, we do not buy-back tickets already sold, and we cannot resell tickets for people who do not show up.

You can select to purchase tickets at a specific table number, however, seats at tables are not numbered. Seats are first come, first served upon guest arrival at each table on the night of the show. Most seats in our intimate setting are within 50 feet of the stage. If you are purchasing a GA/Standing Room Only ticket, you will not have a seat.

When purchasing verified tickets, you have two free options to receive your tickets:
Mobile – Your phone is your ticket. Log into your account to locate your tickets – or download and use the Ticketmaster app on your phone.

Will Call – Tickets will be held at the Box Office for pick up on the day of show and can only be retrieved by the cardholder with a valid photo ID with signature such as a state ID, driver’s license or passport.

Tickets will not be emailed to you or available for print.

If your tickets were purchased online through Ticketmaster.com or BlueOceanHall.com, or through the Blue Ocean Music Hall box office with a credit card please call 978.462.5888.
If you purchased your tickets through a third party site, Blue Ocean is not able to assist you and you will need to contact the seller directly.

All sales are final; there are no refunds or exchanges for purchased tickets unless the show has been rescheduled or cancelled. If you cannot attend a show but would like someone else to use your tickets, you will need to transfer the tickets electronically to the person you are providing them to. Please make sure the person accepts your transfer prior to arriving at the Music Hall. Picking up tickets at the box office requires the photo ID and credit card of the purchaser.

By contract, Blue Ocean is obligated to move forward with a show If the touring artist can get to Blue Ocean, and providing that the State of Massachusetts has not issued a travel ban. If a show is cancelled or rescheduled, the original ticket purchaser will be notified via email and a posting will be made on our website and social media. Blue Ocean does not issue refunds for those who choose to stay home due to inclement weather.

Please ignore the numbers! They are used for ticketing inventory and security purposes and help prevent counterfeiting and duplication.

Tickets for Blue Ocean Music Hall shows are solely distributed through our verified ticketing partner Ticketmaster. You can get to the proper ticketing links through the event pages on BlueOceanHall.com. Tickets are also available for purchase in person or over the phone at the box office with no additional service fees. The box office is open daily from 12PM-7PM at 4 Ocean Front North or by calling 978-462-5888. If you are purchasing tickets online, make sure you are on the following websites: Ticketmaster.com or BlueOceanHall.com. If you are not, you are likely overpaying for tickets and are not guaranteed that the seller is providing a valid ticket for entry!

Camera equipment is not allowed at shows. Flash photography and videotaping are NEVER allowed. Taking numerous pictures with your phone and obstructing the view of other patrons is not allowed. Our policy may be changed at any time without notice if the artist deems it necessary for their show.

Members of the general public are not allowed back stage at any time. Some artists do provide the option to purchase a paid VIP backstage opportunity, while others provide a meet-and-greet opportunity at the venue merchandise area following the show.

Casual, comfortable attire is appropriate; shirts and shoes are required. Out of respect for the artist and your fellow music lovers, we ask that talking is kept to a minimum during the performance.

Blue Ocean Music Hall is a non-smoking facility. Smoking is allowed during performances in our secured outside smoking area.

Email us at info@blueoceanhall.com and we’ll do our best to see if the missing item was found or turned in.

If you are looking to have an artist considered for performing at Blue Ocean Music Hall, send an electronic press kit to booking@blueoceanhall.com. Please do not call the box office.

Yes, in fact waves actually break underneath the building! Our floor-to-ceiling windows offer panoramic ocean views.

Capacity is 500+ people for reserved seating shows at tables of six. General admission standing room only shows accommodate up to 750 people. Most seats in the tiered audience area are located within 50 feet of the stage.

All shows at Blue Ocean are “all ages” unless otherwise specified on the event that you are attending. When shows are “all ages,” it is up to the parent to decide what is appropriate for their children to see. Anyone under 18 years of age must be accompanied by a parent at all times while inside the venue. EVERYONE, no matter what age, needs a ticket for shows at the venue.

The venue is wheelchair accessible and several handicapped parking spaces are available in the on-site parking lot. Please call the box office directly at 978-462-5888 when purchasing wheelchair accessible seating so that we can assist with selecting a table location that ensures ease of access as tables are very close together in some areas.

The Music Hall is available for oceanfront weddings, corporate events, social occasions, fundraisers, recitals, and more. Please contact our Events Sales Team for more information at 978.462.5992 or fill out our event form.

Doors and the box office open one hour before show time unless otherwise noted on the event schedule.

There is no show parking in the Blue Ocean Event Center lot. Show parking is available for a fee in the Carefree Parking Lot located adjacent to Blue Ocean Music Hall, and in the Salisbury Beach Municipal Parking Lot within walking distance.

Snacks such as Chips + Salsa and Rockin’ Trail Mix are sold inside Blue Ocean during each show. For pre-show dining, try one of our great on site restaurants: Seaglass Restaurant —in the same building as Blue Ocean, or across the street at Capri Seaside Italian Kitchen & Pizzeria. From mid-May through Labor Day, try dining al fresco at SurfSide, our oceanfront deck and restaurant. Reservations are suggested.

Click here to sign up for our weekly e-blast so you’re certain to never miss your favorite artists.

Overnight accommodations are available in Salisbury at Shoreline Oceanfront Inn at 41 Atlantic Avenue, 978-465-2929, and nearby at The Fairfield Inn by Marriott in Amesbury, 978-388-3400 or the Hampton Inn in Amesbury, MA at 978-834-5080. A complete listing of hotels/motels/inns can be found at www.salisburychamber.com.

 

Yes, Blue Ocean Music Hall has two full bars and offers both tableside service and walk-up service. We serve a wide range of beer, liquor, wine, seltzers, signature drinks, soda and more. When ordering drinks at the bar, there is a two drink limit per person. Check out our menu!